FINAL UPDATE!
8-15-2010
As an apparent result of contact with the Maryland A.G. Ryan Homes has agreed to
resolve all the issues contained within this site. All the complaints, comments,
and links herein and hereafter on this site have been reported to be completely
resolved or in process of.
With special thanks to the Maryland
Attorney General's support.
7-27-2010
It has been over sixteen months since I reported the first water intrusion to
Ryan Homes, and my home still has not been fully repaired. In this time, I have
seen rows and rows of townhouses and multi-level condos go from nothing more
than empty lots to completion. Yet, repairing my home seems to be a tedious
feat, requiring quite a bit of downtime and recovery.
Read More...
Inspector's report
This site is dedicated to issues of shoddy construction in Red Run Mills and Maryland that caused water intrusion behind the walls and in the ceiling of a Ryan Homes condominium. Poor customer service greatly exacerbated the problems, and continues to do so.
Documentation:
Poor Customer Service
Water Intrusion Issues
Sound barrier
issues (There are no apparent sound barriers in The Red Run Mills Condos)
Toxic Mold Issues From Water Intrusion
Read
Comments From Others/ Submit Your Own Comments
Further detailed documentation and photos are being gathered, so please check back often. In the mean time:
BE AN INFORMED RYAN
HOMES CONSUMER! DO NOT BUY ANYTHING FROM RYAN HOMES UNTIL YOU HAVE ALL THE FACTS
ABOUT HOW THIS COMPANY DOES BUSINESS. IT'S THE BUYER'S OBLIGATION TO BE INFORMED.
YOU MAY NOT HAVE ENFORCABLE LEGAL RIGHTS AFTER THE SALE THAT YOU MAY PRESUME. DON'T
JUST BE ANOTHER TRUSTING VICTIM.
(Photo above): New home under repair for
water damage. It took Ryan Homes months to get around to repairing
(attempted to repair) known leaks
that destroyed the ceiling and walls. The owner had to hire their own inspector
to get Ryan Homes customer service to take any action. This poor or lack of service also led to health
problems and mold. (the repairs failed, and more leaks have occurred)
(Pictured Above) Flies were everywhere in this room from an uncertain source. This
isn't the 'Amityville Horror', just Ryan Homes "quality." Water damaged carpet
is removed in this picture. These are remaining dead flies that were under removed carpet. Often
times dozens of flies swarmed in this particular room in the first months of new
homeownership. The source was never positively verified.
(Water damage after Ryan Homes attempted repair) A sample of the results of Ryan Homes customer service
excellence? Photo Date 3-13-2010.
Over one year later after being contacted about rain entering the home, Ryan
Homes has STILL not fixed the leak. Ryan Homes spent most of that time
denying there was a problem. To date (4/17/2010) this
issue is still not repaired.
As explained by the US EPA, the key to mold control is moisture control.
Molds can be found almost anywhere; they can grow on virtually
any organic substance, as long as moisture and oxygen are present. There are
molds that can grow on wood, paper, carpet, foods, and insulation. When
excessive moisture accumulates in buildings or on building materials, mold
growth will often occur, particularly if the moisture problem remains
undiscovered or unaddressed. It is impossible to eliminate all mold and mold
spores in the indoor environment. However, mold growth can be controlled indoors
by controlling moisture indoors.
Source: United States EPA